Apprenticeship Case Study: Debbie Guy – Apprentice Healthcare Assistant

“My confidence has grown in all areas and continually utilises my communication skills”

I was working as a hotel service assistant in the Tyrrell hospital in Ilfracombe. I decided that I would like to try and better myself and got in touch with workforce development. I was then given an opportunity to do a few work shadowing days to see what direction I would like to go in. When completing this I decided I would like to work in the healthcare side because I felt I had a passion for caring for people.

When the Apprentice Healthcare assistant job came up I decided I would like to apply and when I was given an interview and offered a position as one of the apprentices I was over the moon that I was now going to be given a chance to start a new career.

I was offered a job in the endoscopy department, working alongside nurses, doctors and consultants. The job is very complex and my confidence has grown so much since I have become part of the team, learning all kinds of different skills. Communication, compassion, care, confidence, commitment, competency are all the skills that you learn and help you on your new career pathway.

I have been given inspiration and support from my colleagues.

I have completed my care certificate and now I am undertaking my QCF qualification at Petroc college. I have done my functional skills level 2 maths and I will be doing my functional skills English level 2 at Petroc college.

At the age of 49 I am thrilled to be given this opportunity to make a career for myself in something I have so much passion for.

Last updated: March 1, 2019