Patient Education

Diabetes Structured Education

The provision for diabetes structured education in North Devon is currently being changed. From June 2018 diabetes structured education will be provided by

What is it?

  • Diabetes Support is a QISMET certified and NICE aligned type 2 diabetes education programme provided by Oviva
  • It combines participant learning (via a printed guidebook or online portal) with 1-to-1 behaviour change support from a diabetes specialist dietitian over the phone and in group sessions
  • It aims to widen access, and support participants to learn how to self-manage their diabetes and adopt healthier lifestyle habits

Who is eligible and how can GPs and PNs refer?

  • Adults over 18 with type 2 diabetes with a confirmed diagnosis of Type 2 diabetes within the last 2 years, who have not accessed a diabetes education course to date.
  • Referral can only be made through GP practices
  • A standard referral form will be available to all GP practices and completed forms should be sent to: diabetes@nhs.net
  • Any questions please contact the Diabetes Specialist Nurses at Northern Devon Healthcare NHS Trust
  • Oviva patient flyer

What patient’s should expect?

1. Following referral, patients will receive a phone call from an Oviva Patient Pathway Coordinator (PPC). The PPC will explain the programme in more detail, answer any questions that the patient might have, and book the patient into their initial 45 minute phone call with their dietitian. They will also:

  • Provide patients with a link to online resources &/or post a hard copy guidebook

  • Signpost patients toward the Oviva app (optional), which can be downloaded for free from the iOS and Android app stores.

2. At the initial phone call, the dietitian will cover the following topics and offer the choice of a group session or one-to-one alternative:

  • Getting started: what is diabetes?
  • Understanding more about carbohydrates and Glycaemic Index
  • Getting moving: physical activity
  • Taking control of diabetes: personal plan
  • Looking ahead to the group session / next one-to-one

If you have any questions please contact the Diabetes Specialist Nurses (Monday to Friday 08.00 – 17.30) at Northern Devon Healthcare Trust.

Last updated: July 11, 2018