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Northern Devon Healthcare NHS Trust > Our Services > Care homes team > Resources specific to care homes (residential and nursing) > Recruitment and staff management

Recruitment and staff management

Recruitment and retention (Skills for people)

Values based recruitment and retention (Skills for people)

Managing staff absence: A step-by-step guide (Acas)

Workplace health: long-term sickness absence and incapacity to work (Nice)

Last updated: August 14, 2019

  • Diabetes Service
    • Diabetes
      • Diabetes Service
      • Diabetes Week 2019
      • Type 2 Diabetes Prevention Week (1-7th April 2019)
      • About my annual review?
      • Meet the staff
      • Type 1 diabetes
      • Type 2 diabetes
    • Paediatric Diabetes
    • Adult Services Provided
    • Emotional wellbeing
    • Medication
      • Pharmacy support
    • Education
      • Oviva
      • BARNI
      • Diabetes patient information videos
      • Diabetes UK
      • Diabetes Service patient information leaflets
      • Useful Links
    • Eyes
      • Diabetic Eye Screening Programme
      • Want to know more?
    • Diet
      • What help can I get?
      • Eat Well Wednesday
      • How can I access the service?
    • Feet
      • What should I check?
      • What should I do in an emergency?
      • How can I access the service?
      • What is my level of risk of foot problems?
      • Want to know more?
    • Diabetes Healthcare Professional
      • Link Nurse Programme Overview
        • April Meeting 2020
        • February Meeting 2020
        • October Meeting 2019
        • January Meeting 2019
        • April Meeting 2019
        • July Meeting 2019
      • Podiatry (diabetes service)
      • Dietitians
      • Medication
    • North Devon Integrated Diabetes Service
      • Why do we need a North Devon Integrated Diabetes Service?
      • How will we create a North Devon Integrated Diabetes Service?
      • Who are we and who is involved with the North Devon Integrated Diabetes Service?
        • Project team
        • Clinical engagement
      • The North Devon Integrated Diabetes Service – what are we going to do differently?
        • Primary Care access to Specialist Diabetes Team
        • Improving access and timely referral to community podiatry services
        • Improving access to the multi-disciplinary footcare team
        • Improving access to healthy lifestyle support
        • Every contact counts towards lifestyle change
        • Ensuring same standard of diabetes care at home
        • Creating place-based offers of support
        • Improved and consistent patient access to targeted education resources
      • Find events in your area…
        • Ilfracombe Diabetes Support & Advice Group
        • North Devon Diabetes Support Group
    • Diabetes news & blog
    • Diabetes events
      • Facebook page
      • Support groups
      • Wellbeing events
  • Accident & Emergency A&E ED
  • Emergency Department
  • Pathfinder Service
  • Dermatology service (Litchdon Medical Centre)
  • Living With and Beyond Cancer
    • Personalised cancer care
    • Cancer services
    • Parking and travel
    • Finance and work
    • Staying healthy
    • Patient support
      • Physical concerns
      • Practical concerns
      • Family concerns
      • Emotional concerns
      • Spiritual concerns
    • Carer support
    • Cancer and you
    • Events and virtual support
    • MySunrise patient information app
    • Contact us
  • North Devon Cancer Care Counselling Service Referral Form
  • North Devon Cancer Care Counselling Service Group Support Referral Form
  • HOPE Course Referral Form
  • Ear, Nose and Throat (ENT) service at NDDH
    • Help with travel
    • ENT patient information
  • Audiology
    • Opening Hours
    • Meet the Team
    • Audiology patient information leaflets
    • Audiology videos
    • Contact Us
    • Refreshments & Toilet facilities
    • Provide Feedback
    • Battery Replacement Service
    • Frequently Asked Questions
    • Paediatric Audiology
    • Tinnitus Service
    • Balance Service
    • Microsuction service
    • Sight and Hearing service and Devon Sensory Team (Devon County Council)
    • Useful Links
  • Care homes team
    • Care homes team
      • What we do
      • Collaborative partners
      • Related press releases, awards & news
      • Team members
        • Rebecca Young
        • Jenny Stevens
        • Martine Butler
        • Meg Hill
        • Sarah Winfield-Davies
        • Tracey Morrish
        • Alison Wall
        • Emma Bartrop
        • Anna Serda Martin
      • Care home teams newsletters and other newsletters
        • Devon Cares Provider Newsletters
        • Provider Engagement Network (Devon County Council)
        • Devon CPN newsletters
      • Service agreement
      • You said, we did
    • What’s on
    • Training and education
      • Care Homes Team education/training packages
      • Training opportunities (other organisations)
    • Collaboration opportunities
      • North Devon Care Homes Team kitchen table event
      • Red bag scheme
      • Clinical supervision networks
      • Community Services Collaboration Meetings
    • Resources specific to care homes (residential and nursing)
      • Hospital admissions/discharges resources
      • Central Alerting System
      • Outbreaks
      • CQC
      • National minimum data set
      • Safeguarding
        • Modern slavery
      • Recruitment and staff management
        • Disclosure and barring
      • Care certificate
      • Local and national policies
      • Nursing Midwifery Council
      • Equipment
    • Topic specific resources
      • Hearing loss
      • Music for Dementia
      • Activities/meaningful occupation
      • HSE
      • Care plans
      • Consent
      • Continuing healthcare
      • Dignity
      • Epilepsy
      • Acute kidney injury (AKI)
      • LGBT
      • Medication
      • Frailty
      • Infection control
      • Bladder and bowel/continence
      • Delirium
      • GDPR
      • Dementia
      • Learning disability
      • NICE
      • Nutrition and hydration
      • Oral health
      • Sepsis
      • Communication
      • Documentation
      • Multiple sclerosis
      • Mental capacity
      • Mouth care
      • Older people
      • Patient safety
      • Physical activity
      • Safeguarding
      • SALT
      • Sexuality
      • Skills for care resources
      • Skin/pressure damage
      • UTI
      • Yellow card (for healthcare professionals)
    • Contact
  • Lymphoedema Service
  • Community Rehabilitation Service
  • Paediatric Bladder and Bowel Care Service
    • Where the service is provided
    • How to be referred
    • Before you come to a bladder and bowel appointment
    • What happens at a bladder and bowel clinic appointment?
    • Bladder and Bowel Service leaflets, charts, advice leaflets and other helpful links
  • End of life care
  • Cardiac support services
    • Arrhythmia service
      • North Devon defib newsletter
    • Cardiac Rehabilitation service
      • BHF Colin’s story [video] and useful links
      • BHF publications
      • Team and Contact Details
    • Heart Failure service
      • Heart failure – what is it?
      • Useful links
      • BHF publications & the drugs used for treatment of chronic heart failure
      • Team and Contact Details
    • Cardiology Patient Information leaflets
  • Cardio Respiratory Department
    • Department Opening hours
    • Finding us
    • Meet the team
    • Cardio-Respiratory test times
    • Cardio-Respiratory Investigation information
    • Contact us
  • Nutrition and Dietetics
    • Meet the team
    • Contact us
    • Our Vision and Our Objectives
    • About our service
    • How to be Referred?
    • Nutrition and Dietetics patient information leaflets
    • Nutrition and Dietetics patient information videos
    • Enteral feeding videos
    • Specialist weight management service
    • Diabetes service
    • Useful links
  • Northern Rapid Intervention Centre (RIC)
    • Opening Hours
    • Northern Rapid Intervention Centre (RIC) patient information leaflets
  • Bowel & Bladder Care
    • Bowel & Bladder Care patient information leaflets
    • Bowel & Bladder Care links
    • CONfidence app
  • Salaried Dental Service
    • Online referral form
    • Medical History Form
  • Dental service (salaried)
  • Critical Care, Intensive Care and High Dependency Care
  • Day Surgery Unit
  • Speech & Language Therapy
    • Meet the team
    • Contact and referrals
    • Specialist Learning Disability Team
    • Other specialist services
    • Paediatric Speech & Language Therapy services
    • Feedback
    • Speech & Language Therapy information videos
    • Information leaflets
    • Useful links
  • Colorectal
    • Meet the team
    • What to expect when you come to hospital
    • How we decide on the best course of treatment
    • Patient-led support
    • Colorectal patient Information Leaflets
    • Follow Up Procedure
    • Colorectal/Stoma nursing service
    • Colorectal Charitable Fund
    • Useful Telephone Numbers
  • Cancer Services
    • Cancer Services patient information leaflets
  • Cancer services
    • About
    • Patients and visitors
      • Your visit
      • Diagnosis
      • Cancer types
      • Treatment
      • Supportive therapies
      • Personalised care
      • Research
    • Support services
    • Contact us
    • Patient experience
    • Information for GPs
  • Anaesthetics
    • How anaesthetics work and are given
    • Who are anaesthetists?
    • Side effects
    • Risks and complications
    • Services provided by the Anaesthesia Department at NDDH
    • Premedication
    • Where can I find more information?
  • Chemotherapy and Day Treatment Unit
    • What we do
    • Feeling unwell
    • The Staff
    • Further information
    • Chemotherapy & Day Treatment Unit – Patient Information leaflets
  • Cardiology
    • What services are available?
    • Referred services
    • Contact Us
    • Cardiology patient information videos
    • Useful links
    • Contact form
  • Community Nursing Service
  • Rheumatology old
  • Rheumatology
    • Contact
    • Rheumatology follow-up appointments
    • Services
      • Nurse advice line
      • Nurse-led Clinics
      • Hydrotherapy
      • Occupational Therapy Clinics
      • Patient education group
      • Podiatry
    • Meet the team
      • Medical team
      • Nursing team
      • Physiotherapy
      • Occupational therapy
      • Other team members
    • Patient information
      • Conditions information
        • Ankylosing spondylitis
        • Fibromyalgia
        • Giant cell arteritis
        • Gout
        • Juvenile idiopathic arthritis
        • Lupus
        • Osteoarthritis
        • Polymyalgia rheumatica
        • Osteoporosis
        • Pseudogout
        • Psoriatic arthritis
        • Rheumatoid arthritis
        • Scleroderma
        • Sjögren’s syndrome
        • Vasculitis
        • Other conditions
      • Medications information
        • Biologics
        • Bio-Similars
        • Disease-modifying anti-rheumatic drugs
        • Non-steroidal anti-inflammatories (NSAIDs)
        • Steroids
    • Rheumatology videos
    • Virtual Clinic Pilot
  • General Surgery
    • Paediatric Surgery
      • Meet the team
        • Mr David Sanders
        • Dr Guy Rousseau
        • Dr Tony Laycock
      • Services provided and procedures performed
      • How to refer
      • Useful links
    • Specialist hernia and abdominal wall surgery
      • Meet the team
        • Mr David Sanders
      • Services provided and procedures performed
      • How to refer
      • Useful links
    • Upper GI Surgery
      • Meet the team
        • Mr David Sanders
        • Mr Anjum Arain
        • Mr David Bunting
        • Mr Maciej Pawlak
        • Mr John Findlay
      • Services provided and procedures performed
      • How to refer
      • Patient information
      • Useful links
      • Laparoscopic cholecystectomy and Bile duct exploration
    • Work for us
  • Health and Social Care
  • NHS Continuing Health Care
  • Community Equipment Service
  • Community Children’s Nursing Team
  • Breast unit
    • Meet the team
    • Breast clinics
    • Referrals
    • Breast awareness
    • Breast symptoms
      • Breast pain
      • Nipple discharge
      • Breast lump
    • Breast cancer
      • Investigations
      • Breast cancer videos
      • Treatment
      • Surgery
      • Radiotherapy
      • Chemotherapy
      • Hormone treatment (endocrine)
    • Breast screening
    • Open access follow-up
      • Who to contact if you have a concern
      • Symptoms you may want to report
      • Long-term side-effects of breast cancer treatment
    • Support
      • Local support groups
      • Financial support
    • Breast patient information leaflets
    • Useful websites
  • Fracture Clinic
    • Fracture clinic videos
      • Living with a cast
      • Living with a sling
      • Living a cervical collar
      • Using crutches
      • Support videos for healthcare professionals
  • Special Care Unit
    • Where is the unit?
    • The South West Neonatal Network
    • Our Philosophy Of Care
    • Visiting
    • Parent accommodation
    • Parent facilities
    • Parent Support Group
    • Our Staff
    • Car Parking
    • Information Leaflets
    • Patient and Family Liaison Services (PALS)
    • Layout of SCU
  • Infection Prevention and Control
    • Hand Hygiene
    • MRSA
    • Outbreaks of infections and their control
    • Protecting people from infections within our Trust
    • Screening and risk assessing for infection
    • What should I do if I have any concerns?
    • Infection Prevention and Control patient information leaflets
    • Infection Prevention and Control patient information videos
    • Hospital cleanliness
    • Policies
    • Annual Reports
  • Research and Development Department
    • Clinical Trial Performance at Northern Devon Healthcare NHS Trust
    • National Institute for Health Research – “I Am Research” Campaign
    • Research and Development Symposium 2019
    • Patient Information and Health and Care Research
  • Sexual Assault Referral Centre (SARC)
  • Orthoptics
    • Why might I be referred to the service?
    • Extended roles in Orthoptics
  • Safeguarding Service
    • Who we are
    • How to access the service
    • Safeguarding Adults
      • Care Direct
    • Safeguarding Children
    • MASH
    • Mental Capacity Act / Liberty Protection Safeguards
  • Urology
    • Urology videos
    • Urology patient information leaflets
  • Persistent Pain Team
    • Our team
    • Referrals
    • Contact us
    • Pain patient information videos
    • Feedback
    • Understanding pain and your body
    • Resources to help you manage
    • How you feel
  • The Centre Sexual Health
  • Sexual Health
  • Learning Disability Service
    • For Patients
    • For Carers
    • For Staff
    • Learning Disability Service patient information videos
  • Podiatry Services
    • How can I access the service?
    • Podiatry follow-up appointments
    • Who is eligible for treatment? (Current assessment criteria)
    • Basic nail care
    • Toe nail surgery
    • Think Feet Happy Feet
    • Podiatry videos
    • Where can I access the service?
    • I don’t fit the access criteria can I get treatment?
    • Where can I find more information?
    • Contact details
  • Physiotherapy
    • Locations
      • Bideford Community Hospital
      • Holsworthy Community Hospital
      • Ilfracombe (Tyrrell) Hospital
      • North Devon District Hospital (NDDH)
      • South Molton Community Hospital
      • Torrington Community Hospital
    • Outpatient Physiotherapy patient information leaflets
    • Physiotherapy patient information videos
    • Frequently Asked Questions
    • Useful Links
    • Physiotherapy self referral form
  • Stroke Services
    • Staples Ward (Stroke Unit) – North Devon District Hospital
      • Our Standards of practice
      • Discharge planning
      • How can I help?
    • About Stroke and TIA
    • Early Supported Discharge (ESD) Service
    • Vista Service
    • The Stroke Team
    • Award winning service
    • A Typical Patient Journey
    • Stroke Services patient information leaflets
    • Stroke Services patient information videos
    • Community Services
    • Outpatients services
    • Patient experience and feedback
    • Apps for recovery – mytherappy
  • Endoscopy
    • What is Endoscopy?
    • Gemini suite philosophy
    • Pre assessment
    • Before you procedure
    • After your procedure
    • Endoscopy patient information videos
    • Bowel cancer screening
    • Endoscopy FAQs
    • Endoscopy patient information leaflets
    • Endoscopy news
    • Contact us
  • Ophthalmology (eye)
    • Our Locations
    • Why choose us?
    • History of the Ophthalmology Department
    • Services
      • Cataract Surgery Service
      • Certification of Visual Impairment
      • Facial Dystonia
      • Corneal Service
      • Glaucoma Service
      • Ocular Prosthetics
      • Oculoplastic / Lacrimal Surgery
      • Optometry
      • Orthoptic Service
      • Paediatric ophthalmology
      • Pre-operative assessment
      • Surgical Retina
    • Eye surgery
    • Hospital Appointments
    • Ophthalmology (eye) Emergency Service
    • Ophthalmology patient information leaflets
    • Local Support Groups
    • Charitable donations
    • Contact Us
    • Useful Links
      • National Organisations
      • International Organisations
      • Professional Organisations
      • Communication and Education
  • Radiology (x-ray)
    • Radiology patient information leaflets
    • Radiology x-ray opening times
    • Radiology support videos
      • MRI Scan (Magnetic Resonance Imaging) videos
      • Ultrasound videos
    • Contact for careers information
  • Maternity
    • Maternity Patient Information Leaflets
    • Maternity Tour
    • Car parking
    • Useful links
    • Infant feeding
    • Special Care Unit
    • Maternity procedural documents
    • North Devon Maternity Services Self-Referral Form
  • Outpatient appointments
    • Drive-through at NDDH
    • Patient-initiated follow-up appointments
  • Private Patients
    • Consultant Details
      • Mr Karl Whittaker
      • Dr Andrew Davis
      • Mr Nikolas Jagodzinski
      • Mr Muhammed Razzaq
      • Dr Dushen Tharmaratnam
      • Mr Achim Nestel PhD MRCOphth
      • Mr David Williams
      • Mr David Sanders
      • Mr Soumya Misra MS, FRCS (Urol)
      • Mrs Katie Cross
      • Miss Cheryl M Baldwick
      • Dr Stuart D Kyle MBChB MRCP
      • Dr Christopher Gibbs MD FRCP
      • Mr Richard Cove
      • Dr Lucy Miller
      • Mr David Bunting
      • Mr Luke Brunton
    • Referrals
    • Charges and Fees
    • Contact Us
  • Gynaecology
  • Supportive & Palliative Care Team
    • Palliative care videos
  • Palliative Care – please see ‘Supportive and Palliative Care’
  • Oral & Maxillofacial Surgery Department
    • Who are we?
    • How do I access the Oral & Maxillofacial Service?
    • Emergency/Out-of-Hours Service
    • Patient Feedback
  • Paediatrics (Children’s services)
  • Orthodontics
    • Orthodontics patient information leaflets
  • Pre-operative assessment
  • Theatres
  • Haematology
    • When would I be referred to Haematology?
    • Haematology treatments and procedures
    • Haematology contact phone numbers
    • Haematology staff
    • Haematology opening hours
    • Haematology patient user/support groups
    • Virtual clinic pilot
  • Tissue Viability
    • Pressure ulcers
    • Pressure Ulcer Prevention
    • Pressure ulcer videos
  • Independent Living Centre
  • Trauma and Orthopaedics
    • What treatments are offered?
    • Where can I find more information?
  • Orthopaedics
  • X-ray
  • Children’s services
  • Eye
  • Bladder and Bowel Care Service – children
  • Simulation Suite
    • Clinical Simulation Suite
    • Our manikins
    • Current activities
  • Respiratory Service
    • North Devon ILD Support Group
    • Respiratory Patient-initiated follow-up (PIFU) appointment
      • Respiratory Patient-initiated follow-up (PIFU) appointment
  • Healthcare records
  • Organ donation
  • Acute Oncology Service
    • Where the service is provided
    • Yellow Alert Card – getting the help you need
    • The Acute Oncology Service Team
  • Diabetes – North Devon Integrated Diabetes Service
  • Cancer – Living With and Beyond Cancer
  • Leg Ulcer Service
    • The team
    • Service approach
    • Leg ulcer patient information videos
    • Contact
  • Gastroenterology – Inflammatory Bowel Disease Service
  • Pharmacy Service
  • Weight management service
  • Surgical Appliance/Orthotic department
  • Orthotic department
  • Medical Assessment Unit MAU
  • Specialist weight management service
    • Referring patients
    • Attend Anywhere
    • OSCAR platform
      • Introduction to the programme
      • Reflecting on past experiences
      • Skills to support behaviour change
      • Healthy eating behaviour (WHAT?)
      • Healthy eating behaviour (HOW?)
      • Healthy eating behaviour (WHY?)
      • Physical Activity
      • Reviewing and continuing progress
      • Bariatric Surgery
      • Webinars
    • Contact us

Please visit our COVID-19 information page to see the latest information

Northern Devon Healthcare NHS Trust
North Devon District Hospital
Raleigh Park
Barnstaple
Devon
EX31 4JB

Tel No: 01271 322577
Minicom: 01271 322746
Email: ndht.contactus@nhs.net

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