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Northern Devon Healthcare NHS Trust > Our Services > Care homes team > Topic specific resources > Skills for care resources

Skills for care resources

Delivering good and outstanding care

National Minimum Data Set for Social Care

Care Improvement Works

Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England

Last updated: August 14, 2019

  • Diabetes Service
    • Diabetes
      • Diabetes Service
      • Diabetes Week 2019
      • Type 2 Diabetes Prevention Week (1-7th April 2019)
      • About my annual review?
      • Meet the staff
      • Type 1 diabetes
      • Type 2 diabetes
    • Paediatric Diabetes
    • Adult Services Provided
    • Emotional wellbeing
    • Medication
      • Pharmacy support
    • Education
      • Oviva
      • BARNI
      • Diabetes patient information videos
      • Diabetes UK
      • Diabetes Service patient information leaflets
      • Useful Links
    • Eyes
      • Diabetic Eye Screening Programme
      • Want to know more?
    • Diet
      • What help can I get?
      • Eat Well Wednesday
      • How can I access the service?
    • Feet
      • What should I check?
      • What should I do in an emergency?
      • How can I access the service?
      • What is my level of risk of foot problems?
      • Want to know more?
    • Diabetes Healthcare Professional
      • Link Nurse Programme Overview
        • April Meeting 2020
        • February Meeting 2020
        • October Meeting 2019
        • January Meeting 2019
        • April Meeting 2019
        • July Meeting 2019
      • Podiatry (diabetes service)
      • Dietitians
      • Medication
    • North Devon Integrated Diabetes Service
      • Why do we need a North Devon Integrated Diabetes Service?
      • How will we create a North Devon Integrated Diabetes Service?
      • Who are we and who is involved with the North Devon Integrated Diabetes Service?
        • Project team
        • Clinical engagement
      • The North Devon Integrated Diabetes Service – what are we going to do differently?
        • Primary Care access to Specialist Diabetes Team
        • Improving access and timely referral to community podiatry services
        • Improving access to the multi-disciplinary footcare team
        • Improving access to healthy lifestyle support
        • Every contact counts towards lifestyle change
        • Ensuring same standard of diabetes care at home
        • Creating place-based offers of support
        • Improved and consistent patient access to targeted education resources
      • Find events in your area…
        • Ilfracombe Diabetes Support & Advice Group
        • North Devon Diabetes Support Group
    • Diabetes news & blog
    • Diabetes events
      • Facebook page
      • Support groups
      • Wellbeing events
  • Accident & Emergency A&E ED
  • Emergency Department
  • Devon Cares
  • Pathfinder Service
  • Dermatology service (Litchdon Medical Centre)
  • Living With and Beyond Cancer
    • Personalised cancer care
    • Cancer services
    • Parking and travel
    • Finance and work
    • Staying healthy
    • Patient support
      • Physical concerns
      • Practical concerns
      • Family concerns
      • Emotional concerns
      • Spiritual concerns
    • Carer support
    • Cancer and you
    • Events and virtual support
    • MySunrise patient information app
    • Contact us
  • North Devon Cancer Care Counselling Service Referral Form
  • North Devon Cancer Care Counselling Service Group Support Referral Form
  • HOPE Course Referral Form
  • Ear, Nose and Throat (ENT) service at NDDH
    • Help with travel
    • ENT patient information
  • Audiology
    • Opening Hours
    • Meet the Team
    • Audiology patient information leaflets
    • Audiology videos
    • Contact Us
    • Refreshments & Toilet facilities
    • Provide Feedback
    • Battery Replacement Service
    • Frequently Asked Questions
    • Paediatric Audiology
    • Tinnitus Service
    • Balance Service
    • Microsuction service
    • See Hear Centre and the Sensory Team
    • Lip Reading Classes
    • Useful Links
  • Care homes team
    • Care homes team
      • What we do
      • Collaborative partners
      • Related press releases, awards & news
      • Team members
        • Rebecca Young
        • Jenny Stevens
        • Martine Butler
        • Meg Hill
        • Sarah Winfield-Davies
        • Tracey Morrish
        • Alison Wall
        • Emma Bartrop
        • Anna Serda Martin
      • Care home teams newsletters and other newsletters
        • Devon Cares Provider Newsletters
        • Provider Engagement Network (Devon County Council)
        • Devon CPN newsletters
      • Service agreement
      • You said, we did
    • What’s on
    • Training and education
      • Care Homes Team education/training packages
      • Training opportunities (other organisations)
    • Collaboration opportunities
      • North Devon Care Homes Team kitchen table event
      • Red bag scheme
      • Clinical supervision networks
      • Community Services Collaboration Meetings
    • Resources specific to care homes (residential and nursing)
      • Hospital admissions/discharges resources
      • Central Alerting System
      • Outbreaks
      • CQC
      • National minimum data set
      • Safeguarding
        • Modern slavery
      • Recruitment and staff management
        • Disclosure and barring
      • Care certificate
      • Local and national policies
      • Nursing Midwifery Council
      • Equipment
    • Topic specific resources
      • Hearing loss
      • Music for Dementia
      • Activities/meaningful occupation
      • HSE
      • Care plans
      • Consent
      • Continuing healthcare
      • Dignity
      • Epilepsy
      • Acute kidney injury (AKI)
      • LGBT
      • Medication
      • Frailty
      • Infection control
      • Bladder and bowel/continence
      • Delirium
      • GDPR
      • Dementia
      • Learning disability
      • NICE
      • Nutrition and hydration
      • Oral health
      • Sepsis
      • Communication
      • Documentation
      • Multiple sclerosis
      • Mental capacity
      • Mouth care
      • Older people
      • Patient safety
      • Physical activity
      • Safeguarding
      • SALT
      • Sexuality
      • Skills for care resources
      • Skin/pressure damage
      • UTI
    • Contact
  • Lymphoedema Service
  • Community Rehabilitation Service
  • Paediatric Bladder and Bowel Care Service
    • Where the service is provided
    • How to be referred
    • Before you come to a bladder and bowel appointment
    • What happens at a bladder and bowel clinic appointment?
    • Bladder and Bowel Service leaflets, charts, advice leaflets and other helpful links
  • End of life care
  • Cardiac support services
    • Arrhythmia service
      • North Devon defib newsletter
    • Cardiac Rehabilitation service
      • BHF Colin’s story [video] and useful links
      • Cardiac Rehabilitation service patient information leaflets
      • BHF publications
      • Team and Contact Details
    • Heart Failure service
      • Heart failure – what is it?
      • Heart Failure service patient information leaflets
      • Useful links
      • BHF publications & the drugs used for treatment of chronic heart failure
      • Team and Contact Details
  • Cardio Respiratory Department
    • Department Opening hours
    • Finding us
    • Meet the team
    • Cardio-Respiratory test times
    • Cardio-Respiratory Investigation information
    • Contact us
  • Nutrition and Dietetics
    • Meet the team
    • Contact us
    • Our Vision and Our Objectives
    • About our service
    • How to be Referred?
    • Nutrition and Dietetics patient information leaflets
    • Nutrition and Dietetics patient information videos
    • Enteral feeding videos
    • Specialist weight management service
    • Diabetes service
    • Useful links
  • Northern Rapid Intervention Centre (RIC)
    • Opening Hours
    • Northern Rapid Intervention Centre (RIC) patient information leaflets
  • Bowel & Bladder Care
    • Bowel & Bladder Care patient information leaflets
    • Bowel & Bladder Care links
  • Salaried Dental Service
    • Form
  • Dental service (salaried)
  • Critical Care, Intensive Care and High Dependency Care
  • Day Surgery Unit
  • Speech & Language Therapy
    • Meet the team
    • Contact and referrals
    • Specialist Learning Disability Team
    • Other specialist services
    • Paediatric Speech & Language Therapy services
    • Feedback
    • Speech & Language Therapy information videos
    • Information leaflets
    • Useful links
  • Colorectal
    • Meet the team
    • What to expect when you come to hospital
    • How we decide on the best course of treatment
    • Patient-led support
    • Colorectal patient Information Leaflets
    • Follow Up Procedure
    • Colorectal/Stoma nursing service
    • Colorectal Charitable Fund
    • Useful Telephone Numbers
  • Cancer Services
    • Cancer Services patient information leaflets
  • Cancer services
    • Meet the team
    • Who we are
    • What we do
    • Support and advice
    • Patient information leaflets (Cancer services)
  • Anaesthetics
    • How anaesthetics work and are given
    • Who are anaesthetists?
    • Side effects
    • Risks and complications
    • Services provided by the Anaesthesia Department at NDDH
    • Premedication
    • Where can I find more information?
  • Chemotherapy and Day Treatment Unit
    • What we do
    • Feeling unwell
    • The Staff
    • Further information
    • Chemotherapy & Day Treatment Unit – Patient Information leaflets
  • Cardiology
    • What services are available?
    • Referred services
    • Contact Us
    • Cardiology patient information videos
    • Useful links
    • Contact form
  • Community Nursing Service
  • Rheumatology old
  • Rheumatology
    • Contact
    • Services
      • Nurse advice line
      • Nurse-led Clinics
      • Hydrotherapy
      • Occupational Therapy Clinics
      • Patient education group
      • Podiatry
    • Meet the team
      • Medical team
      • Nursing team
      • Physiotherapy
      • Occupational therapy
      • Other team members
    • Patient information
      • Conditions information
        • Ankylosing spondylitis
        • Fibromyalgia
        • Giant cell arteritis
        • Gout
        • Juvenile idiopathic arthritis
        • Lupus
        • Osteoarthritis
        • Polymyalgia rheumatica
        • Osteoporosis
        • Pseudogout
        • Psoriatic arthritis
        • Rheumatoid arthritis
        • Scleroderma
        • Sjögren’s syndrome
        • Vasculitis
        • Other conditions
      • Medications information
        • Biologics
        • Bio-Similars
        • Disease-modifying anti-rheumatic drugs
        • Non-steroidal anti-inflammatories (NSAIDs)
        • Steroids
    • Rheumatology videos
    • Virtual Clinic Pilot
  • General Surgery
    • Paediatric Surgery
      • Meet the team
        • Mr David Sanders
        • Dr Guy Rousseau
        • Dr Tony Laycock
      • Services provided and procedures performed
      • How to refer
      • Useful links
    • Specialist hernia and abdominal wall surgery
      • Meet the team
        • Mr David Sanders
      • Services provided and procedures performed
      • How to refer
      • Useful links
    • Upper GI Surgery
      • Meet the team
        • Mr David Sanders
        • Mr Anjum Arain
        • Mr David Bunting
        • Mr Maciej Pawlak
        • Mr John Findlay
      • Services provided and procedures performed
      • How to refer
      • Patient information
      • Useful links
      • Laparoscopic cholecystectomy and Bile duct exploration
    • Work for us
  • Health and Social Care
  • NHS Continuing Health Care
  • Community Equipment Service
  • Community Children’s Nursing Team
  • Breast unit
    • Meet the team
    • Breast clinics
    • Referrals
    • Breast awareness
    • Breast symptoms
      • Breast pain
      • Nipple discharge
      • Breast lump
    • Breast cancer
      • Investigations
      • Breast cancer videos
      • Treatment
      • Surgery
      • Radiotherapy
      • Chemotherapy
      • Hormone treatment (endocrine)
    • Breast screening
    • Open access follow-up
      • Who to contact if you have a concern
      • Symptoms you may want to report
      • Long-term side-effects of breast cancer treatment
    • Support
      • Local support groups
      • Financial support
    • Breast patient information leaflets
    • Useful websites
  • Fracture Clinic
    • Fracture clinic videos
      • Living with a cast
      • Living with a sling
      • Living a cervical collar
      • Using crutches
      • Support videos for healthcare professionals
  • Special Care Unit
    • Where is the unit?
    • The South West Neonatal Network
    • Our Philosophy Of Care
    • Visiting
    • Parent accommodation
    • Parent facilities
    • Parent Support Group
    • Our Staff
    • Car Parking
    • Information Leaflets
    • Patient and Family Liaison Services (PALS)
    • Layout of SCU
  • Infection Prevention and Control
    • Hand Hygiene
    • MRSA
    • Outbreaks of infections and their control
    • Protecting people from infections within our Trust
    • Screening and risk assessing for infection
    • What should I do if I have any concerns?
    • Infection Prevention and Control patient information leaflets
    • Infection Prevention and Control patient information videos
    • Hospital cleanliness
    • Policies
    • Annual Reports
  • Research and Development Department
    • Clinical Trial Performance at Northern Devon Healthcare NHS Trust
    • National Institute for Health Research – “I Am Research” Campaign
    • Research and Development Symposium 2019
    • Patient Information and Health and Care Research
  • Sexual Assault Referral Centre (SARC)
  • Health promotion Devon
  • Orthoptics
    • Why might I be referred to the service?
    • Extended roles in Orthoptics
  • Safeguarding Service
    • Who we are
    • How to access the service
    • Safeguarding Adults
    • Care Direct
    • Safeguarding Children
    • MASH
  • Urology
    • Urology videos
    • Urology patient information leaflets
  • Persistent Pain Team
    • Our team
    • Referrals
    • Contact us
    • Pain patient information videos
    • Feedback
    • Understanding pain and your body
    • Resources to help you manage
    • How you feel
  • The Centre Sexual Health
  • Sexual Health
  • Learning Disability Service
    • For Patients
    • For Carers
    • For Staff
    • Learning Disability Service patient information videos
  • Podiatry Services
    • How can I access the service?
    • Who is eligible for treatment? (Current assessment criteria)
    • Basic nail care
    • Toe nail surgery
    • Think Feet Happy Feet
    • Podiatry videos
    • Where can I access the service?
    • I don’t fit the access criteria can I get treatment?
    • Where can I find more information?
    • Contact details
  • Physiotherapy
    • What is Physiotherapy?
    • Locations
      • Bideford Community Hospital
      • Holsworthy Community Hospital
      • Ilfracombe (Tyrrell) Hospital
      • North Devon District Hospital (NDDH)
      • South Molton Community Hospital
      • Torrington Community Hospital
    • Outpatient Physiotherapy patient information leaflets
    • Physiotherapy patient information videos
    • Frequently Asked Questions
    • Useful Links
    • Physiotherapy self referral form
  • Stroke Services
    • Staples Ward (Stroke Unit) – North Devon District Hospital
    • About Stroke and TIA
    • Early Supported Discharge (ESD) Service
    • Vista Service
    • The Stroke Team
    • A Typical Patient Journey
    • Stroke Services patient information leaflets
    • Stroke Services patient information videos
    • Community Services
    • Outpatients services
    • Patient experience and feedback
    • Apps for recovery – mytherappy
  • Endoscopy
    • What is Endoscopy?
    • Gemini suite philosophy
    • Pre assessment
    • Before you procedure
    • After your procedure
    • Endoscopy patient information videos
    • Bowel cancer screening
    • Endoscopy FAQs
    • Endoscopy patient information leaflets
    • Endoscopy news
    • Contact us
  • Ophthalmology (eye)
    • Our Locations
    • Why choose us?
    • History of the Ophthalmology Department
    • Services
      • Cataract Surgery Service
      • Certification of Visual Impairment
      • Facial Dystonia
      • Corneal Service
      • Glaucoma Service
      • Ocular Prosthetics
      • Oculoplastic / Lacrimal Surgery
      • Optometry
      • Orthoptic Service
      • Paediatric ophthalmology
      • Pre-operative assessment
      • Surgical Retina
    • Eye surgery
    • Hospital Appointments
    • Ophthalmology (eye) Emergency Service
    • Ophthalmology patient information leaflets
    • Local Support Groups
    • Charitable donations
    • Contact Us
    • Useful Links
      • National Organisations
      • International Organisations
      • Professional Organisations
      • Communication and Education
  • Radiology (x-ray)
    • Radiology patient information leaflets
    • Radiology x-ray opening times
    • Radiology support videos
      • MRI Scan (Magnetic Resonance Imaging) videos
      • Ultrasound videos
  • Maternity
    • Maternity Patient Information Leaflets
    • Maternity Tour
    • Car parking
    • Useful links
    • Infant feeding
    • Special Care Unit
    • Maternity procedural documents
  • Outpatient appointments
  • Private Patients
    • Consultant Details
      • Mr Karl Whittaker
      • Dr Alex Moran
      • Dr Andrew Davis
      • Mr Caspar Gibbon
      • Mr Nikolas Jagodzinski
      • Mr Muhammed Razzaq
      • Dr Dushen Tharmaratnam
      • Mr Achim Nestel PhD MRCOphth
      • Mr David Williams
      • Mr David Sanders
      • Mr Soumya Misra MS, FRCS (Urol)
      • Mrs Katie Cross
      • Miss Cheryl M Baldwick
      • Dr Stuart D Kyle MBChB MRCP
      • Dr Christopher Gibbs MD FRCP
      • Mr Richard Cove
      • Dr Lucy Miller
      • Mr David Bunting
    • Referrals
    • Charges and Fees
    • Contact Us
  • Gynaecology
  • Supportive & Palliative Care Team
    • Palliative care videos
  • Palliative Care – please see ‘Supportive and Palliative Care’
  • Oral & Maxillofacial Surgery Department
    • Who are we?
    • How do I access the Oral & Maxillofacial Service?
    • Emergency/Out-of-Hours Service
    • Patient Feedback
  • Paediatrics (Children’s services)
  • Orthodontics
    • Orthodontics patient information leaflets
  • Pre-operative assessment
  • Theatres
  • Haematology
    • When would I be referred to Haematology?
    • Haematology treatments and procedures
    • Haematology contact phone numbers
    • Haematology staff
    • Haematology opening hours
    • Haematology patient user/support groups
    • Virtual clinic pilot
  • Tissue Viability
    • Pressure ulcers
    • Pressure Ulcer Prevention
    • Pressure ulcer videos
  • Independent Living Centre
  • Trauma and Orthopaedics
    • What treatments are offered?
    • Where can I find more information?
  • Orthopaedics
  • X-ray
  • Children’s services
  • Eye
  • Bladder and Bowel Care Service – children
  • Simulation Suite
    • Clinical Simulation Suite
    • Our manikins
    • Current activities
  • Respiratory Service
    • North Devon ILD Support Group
    • Open Respiratory appointment required
      • Respiratory Open appointments
  • Healthcare records
  • Organ donation
  • Acute Oncology Service
    • Where the service is provided
    • Yellow Alert Card – getting the help you need
    • The Acute Oncology Service Team
  • Diabetes – North Devon Integrated Diabetes Service
  • Cancer – Living With and Beyond Cancer
  • Leg Ulcer Service
    • The team
    • Service approach
    • Leg ulcer patient information videos
    • Contact
  • Gastroenterology – Inflammatory Bowel Disease Service
  • Pharmacy Service
  • Specialist weight management service
    • Referring patients
    • Specialist weight management service – patient information videos & leaflets
    • Contact us
  • Weight management service
  • Surgical Appliance/Orthotic department
  • Orthotic department
  • Medical Assessment Unit MAU
  • Specialist weight management service
    • Referring patients
    • Initial assessment appointments
      • Attend Anywhere
    • OSCAR platform
      • Reflecting on past experiences
        • Videos
        • Supporting resources
      • Skills to support behaviour change
      • Healthy eating behaviour (WHAT?)
      • Healthy eating behaviour (HOW?)
      • Healthy eating behaviour (WHY?)
      • Physical Activity
      • Bariatric Surgery
      • Reviewing and continuing progress
    • Contact us
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You must wear a face covering if you are visiting or attending an appointment at NDDH or any of our other sites. This will further help to reduce the risk of transmission of COVID-19 in hospital settings. More information.

COVID-19: Our hospitals and community services are open

Northern Devon Healthcare NHS Trust
North Devon District Hospital
Raleigh Park
Barnstaple
Devon
EX31 4JB

Tel No: 01271 322577
Minicom: 01271 322746
Email: ndht.contactus@nhs.net

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