Due to the COVID-19 pandemic, our drop in repair service is currently closed. This is due to the high volume of patients we usually see in these clinics and therefore social distancing is not possible in the waiting area. We will continue to run a postal service for hearing aid repairs and batteries.

We are operating a booked repair appointment service which can be arranged by contacting the department directly.

Other appointments are still being conducted face to face as necessary. Please DO NOT attend the department without an appointment, as we will be unable to see you. If you have a query please get in touch via phone or email to discuss if an appointment is necessary.


About us

The Audiology Service at North Devon District Hospital provides high quality, IQIPS accredited care to patients with hearing loss, balance disorders and tinnitus. The department currently has 17 Audiologists who support 17,000 existing patients through the acute site and as well as in the wider North Devon community, holding regular clinics in Bideford, Bude, Holsworthy, Ilfracombe, Okehampton, South Molton, Tiverton and Torrington.  The department receives over 5,500 new referrals a year.

The Audiology department offers a diagnostic and rehabilitative audiology service for adults and paediatrics.  This includes:

  • Routine and advanced diagnostic assessments for hearing, balance and tinnitus for adults and children of all ages using subjective and objective procedures following British Society of Audiology guidelines
  • Hearing aid provision and rehabilitation for adults and children, using the latest and highest quality hearing aids available to the NHS and the most up to date fitting procedures
  • Follow up appointments and a full after care service are provided as standard to every patient
  • A daily drop-in repair service for hearing aids for our hearing aid users
  • The department is open daily for battery replacements, which can also be collected from many community locations
  • audiology1Investigation and rehabilitation for patients with balance disorders
  • Tinnitus therapy for patients with tinnitus
  • Targeted Newborn Hearing Screening ; (a national programme established to test all babies’ hearing soon after birth) for babies on SCBU
  • The follow up of babies referred by the Newborn Hearing Screening Programme
  • Diagnostic Audiology support to the ENT department
  • Automatic recall every 5 years for existing hearing aid users.  Patients are able to self-refer for a hearing reassessment if there are concerns that there have been significant changes to their hearing.
  • We also offer Domiciliary Visits for those who are housebound following an appropriate GP referral.

In addition, senior audiologists provide education and training to healthcare professionals, social care workers, local community groups and audiology undergraduate students.


Last updated: October 5, 2021