We are no longer running a drop in repair clinic service. All repairs/servicing of hearing aids needs to be pre-booked by contacting the department directly. Please be aware that we are running these booked repair clinics daily, so you should be offered an appointment within days of contacting the department.

We continue to run a postal/collection service for hearing aid repairs and batteries.

Please DO NOT attend the department expecting to be seen without a pre-booked appointment.


About us

The Audiology Service at North Devon District Hospital provides high quality, IQIPS accredited care to patients with hearing loss, balance disorders and tinnitus. The department currently has 17 Audiologists who support 17,000 existing patients through the acute site and as well as in the wider North Devon community, holding regular clinics in Bideford, Bude, Holsworthy, Ilfracombe, Okehampton, South Molton, Tiverton and Torrington.  The department receives over 5,500 new referrals a year.

The Audiology department offers a diagnostic and rehabilitative audiology service for adults and paediatrics.  This includes:

  • Routine and advanced diagnostic assessments for hearing, balance and tinnitus for adults and children of all ages using subjective and objective procedures following British Society of Audiology guidelines
  • Hearing aid provision and rehabilitation for adults and children, using the latest and highest quality hearing aids available to the NHS and the most up to date fitting procedures
  • Follow up appointments and a full after care service are provided as standard to every patient
  • A daily drop-in repair service for hearing aids for our hearing aid users
  • The department is open daily for battery replacements, which can also be collected from many community locations
  • audiology1Investigation and rehabilitation for patients with balance disorders
  • Tinnitus therapy for patients with tinnitus
  • Targeted Newborn Hearing Screening ; (a national programme established to test all babies’ hearing soon after birth) for babies on SCBU
  • The follow up of babies referred by the Newborn Hearing Screening Programme
  • Diagnostic Audiology support to the ENT department
  • Automatic recall every 5 years for existing hearing aid users.  Patients are able to self-refer for a hearing reassessment if there are concerns that there have been significant changes to their hearing.
  • We also offer Domiciliary Visits for those who are housebound following an appropriate GP referral.

In addition, senior audiologists provide education and training to healthcare professionals, social care workers, local community groups and audiology undergraduate students.


Last updated: May 9, 2022