Before you arrive

Please tell us as soon as possible:

  • If you cannot come on the date we have given you
  • If you have any special needs, for example, if you:
    • are disabled/have mobility problems
    • eat a special diet
    • use special equipment, such as a hoist or a support chair
    • prefer to have written information in large print
    • want us to translate information into a language other than English
    • want us to arrange British Sign Language interpretation.

Please call the ward you are coming to. The number is in the letter we sent with this booklet. The numbers are listed here

If you receive a state pension or benefit, please tell the Department of Work and Pensions that you are coming into hospital.

What to Bring

  • Any medicines, tablets or inhalers that you take, plus prescriptions, over-the-counter medicines or alternative medicines such as herbal remedies. It is vital that we know about all of your medication
  • Nightwear, dressing gown and slippers
  • Comfortable daywear and underwear
  • Paper tissues (more hygienic than handkerchiefs) and wet wipes
  • A toothbrush, toothpaste, soap, anti-perspirant deodorant and any other toiletries such as shaving equipment
  • Bath towel, a flannel or sponge if required
  • Sanitary products such as tampons/pads if required
  • Something to read
  • Any aid that you would normally use – for example, spectacles, walking frame, stick, crutches, wheelchair, prosthesis
  • Something to drink, preferably water-based
  • Private insurance details if appropriate
  • Items of religious or spiritual importance
  • Small amounts of money for newspapers, BT payphone or our bedside TV and phone service called Hospedia
  • Payment for car parking (pay machines accept coins, notes and card)

Do not bring

  • Large amounts of money
  • Jewellery, valuable items or anything with strong sentimental value
  • Television or radio
  • Alcohol, tobacco, illegal drugs or psychoactive substances

If you have to bring valuables, please ask a nurse to store them safely for you. Please ensure that you get a receipt for your valuables. We are sorry but we cannot accept responsibility for loss or damage to items that you did not give to us for safe-keeping.

Last updated: October 2, 2017