South Molton Hospital

Changes to our minor injuries services – as part of our efforts to help our NHS staff to care for COVID-19 patients, we have temporarily closed the minor injuries units at Ilfracombe Tyrrell Hospital and Bideford Community Hospital. Minor injuries services in these areas are being provided by local GP’s – anyone requiring non-emergency treatment calls NHS 111 or visits 111.nhs.uk first where trained clinical professionals will advise them on the most appropriate healthcare service for their needs.

Walk in minor injuries services are not currently available in Lynton. Patients must call 01598 753226 to be triaged before attending, you will be given an appointment with a minor injury nurse if required. This services is available on weekdays only 8am to 6pm. There is no service at the weekend.

Click here for more information on minor injuries services in northern Devon.

Hospital contact details

Tel: 01769 572164
Postal address: South Molton Community Hospital
Widgery Drive
SOUTH MOLTON
EX36 4DP

The hospital is managed by a Matron. If you would like to talk with Matron or the Sister/Ward Manager, please ask a member of staff or call 01769 572164.

General information

South Molton is a  community hospital, built in 1988. We have one inpatient ward, Hugh Squier Ward. An out-patient/physiotherapy department was added in 1997.

Many different out-patient clinics are also held here, including cardiology, neurology, gynaecology, rheumatology, ophthalmology, general surgery, general medicine, urology and various other services.

Minor Injuries Services


Visiting patients and appointment restrictions during COVID-19

Visiting is still limited at NDDH and South Molton to reduce the risk of COVID-19 transmission. Our staff can support patients and their families to stay in contact by using other methods such as video calls, letter printing etc instead, where possible.  Please contact the ward direct to discuss visiting and for any other queries or information please contact PALS – ndht.PALS@nhs.net

From Monday 12 April, visiting is only allowed as follows:

  • Adult inpatients may have one named visitor who may visit for one hour between 11am and 7 pm each day, for the duration of the inpatient stay. Appointments to visit must be booked in advance by contacting the appropriate ward at least one day prior to visiting.
  • If there are specific reasons of safety – Dementia or learning disability where anxiety would be increased significantly.
  • Inpatients under the age of 18 years old – One parent/guardian only (both parents are permitted in the special care baby unit). When social distancing can be safely maintained, for example at quiet times, both parents/guardians may be able to visit – this is at the discretion of the nurse in charge.
  • At outpatient and diagnostic appointments where a patient may need emotional support they can be accompanied by one person from the same household or support bubble.
  • Admission areas e.g. ED/MAU/SAU will have the discretion to allow one person to accompany the patient to ensure the correct patient history etc is obtained.
  • A patient receiving end-of-life care can be supported by up to four named visitors from the same household or support bubble.

NDHT maternity visiting and appointment restrictions

  • One support person can accompany pregnant women to any scans, hospital antenatal consultant appointments, and day assessment unit appointments. The support person must remain outside the Ladywell Unit until called in.
  • Community midwifery antenatal and postnatal appointments – please continue to attend alone
  • If a woman is being cared for in Labour Ward, they can have one support person with them.
  • If a woman is being induced, they can have a support person with them between the hours of 9am to 8pm – our staff will continue to contact partners and ask them to attend the unit if, due to pain or distress, support is required outside of these times.
  • One support person may make an appointment with ward staff to visit Bassett Ward during the hours of 9am-8pm. This nominated support person should be the only person who visits throughout the inpatient stay. Please note that children cannot visit at this time.

If you have any specific concerns about your maternity care, please speak to your midwife.

Please remember

Do not visit if you or someone in your household has symptoms of Coronavirus.

  • a new, persistent cough
  • a high temperature (37.8 degrees centigrade or higher)
  • a loss or change to your sense of smell or taste

People should also avoid travelling where possible, and should not travel to or from areas that have been categorised in the very high alert level.

Practical advice when visiting someone in hospital during the COVID-19 pandemic

We understand how important visiting loved ones in hospital is but we know that some can feel anxious about coming into the hospital at the current time.

Below is some practical advice to prepare for your visit and what to consider when you are visiting:

  • When you book a visiting appointment our staff will advise you on what to expect when you attend the hospital, what to do on arrival, how long the visiting appointment is and what to do when it is time to leave.
  • Please bring as few personal belongings as possible with you e.g. bags, handbags, electronic devices, gifts and food for the patient.
  • Visitors should remove outer clothing e.g. coat or jacket; sleeves should be rolled up and hands cleaned.
  • In addition to wearing a face covering some visitors may be required to wear personal protective equipment (PPE). Staff will guide and support you if this is the case.
  • Please do not remove your face covering at any time when visiting, for example to kiss relatives.
  • Adequate social distance must be maintained at all times and in all areas of the hospital.
  • We recommend going to the toilet and having had a small drink before visiting to help avoid the need to remove face coverings (or PPE) and put it back on during the visit.
  • Visitors do not need to self-isolate following the visit as by performing hand hygiene and where required wearing PPE they are unlikely to present a risk to those they encounter.
  • Our staff are available to provide any support or comfort during or after the visit, we know this is a difficult time for many people.

Thank you for your understanding and support.

Alternatives to visiting

Video calling

If the patient does not have their own device, we can facilitate a call to friends and family in place of a visit. Please speak with the nurse in charge who will be able to arrange this for you. Please note – calls have to be booked in advance and are subject to availability.

Ready to start your arranged video visit?

All you need to do is select the ward below.

Select a ward (please do not enter a waiting room unless you have pre-booked an appointment):

Emailing

If you would like to send letters, drawings or cards to your loved one you can email them to ndht.patientexperience@nhs.net placing “PATIENT COMMUNICATION” in the subject line and adding the patient’s details to the email. Attachments will be printed and delivered to the patient.

We realise that these times can be distressing for patients and their loved ones, and we are sorry that we must restrict visits to hospital to protect patients and staff during the Coronavirus pandemic.

Thank you for your support and understanding

Correct at April 9, 2021


 

Mealtimes for patients

Breakfast: 8am – 9am
Lunch: 12.15pm – 1.15pm
Tea: 5.15pm – 6.15pm

During protected mealtimes, visitors are not permitted.

 

Snacks and newspapers

League of Friends volunteers bring a trolley around the hospital each week. You can buy toiletries, stationery and some food and drink items.

Phone

The ward cordless phone can be taken to a patient for an incoming call.

Parking

On-site parking is free, but limited. Please ask your visitors to be sensitive to local residents when leaving their vehicles to come and see you.

Clinics and services at South Molton Hospital

Anxiety and depression service
Audiology
Balance class
Bladder and bowel (adults and children)
Breast screening results
Cardiac rehab
Cardiology
Cataract
Child and adolescent mental health service
Podiatry
Chronic fatigue service
Diabetes
Eye clinic
Glaucoma
Gynaecology
Health visitor
Heart failure clinic
Hugh Squire Ward
Midwives
MS specialist nurse
Musculoskeletal physiotherapy
Neurology
Occupational health
Opthalmology
Orthoptics
Paediatrics
Phlebotomy
Prosthetic limb clinic
Psychology
Retinal screening
Rheumatology
Rheumatology occupational therapy
Rheumatology physiotherapy
Parkinson’s service
Urology

League of Friends

South Molton Hospital League of Friends plays an important role in supporting staff at the hospital. As well as running the trolley, members raise money for ‘extras’ to support patients.

If you would like to find out more or to help, please ask at the hospital reception for League of Friends contact details.

 

cctv-website

Last updated: March 16, 2020