The pathology department has established a selection of Key Performance Indicators (KPIs) to monitor and evaluate performance throughout critical aspectsof pre-examination, examination and post-examination processes. Primarily we monitor these KPIs to evaluate the laboratory’s contribution to patient care. The process of monitoring our KPIs is planned, which includes establishing the objectives, methodology, interpretation, limits, action plan and duration of measurement. We review the KPIs annually as part of the Pathology Annual Management Review process to ensure their continued appropriateness.
Key Performance Indicators