Health Literacy

What is Health Literacy and why is it important?

43% of 16-65 year olds in England are unable to fully understand written health information. When we add numbers into this data, the percentage rises to 61% of 16-65 year olds that are unable to routinely understand health information.

Adults who have low language, literacy and numeracy skills, and their children and families, suffer the worst health outcomes in society

People working in health and social care need to be aware of health literacy and of the techniques that can help to increase understanding.

The Knowledge and Library Services team offers a number of Health Literacy training sessions to support you and your teams. We can do 1-to-1 or group training. Please contact us to find out more.

We offer sessions from 20 minute overview sessions through to 2.5 hours accredited and practical sessions


The e-learning session

Takes about 30 minutes to complete.

At the end of the session, you will know why health literacy is important and how to use some simple techniques including TeachBack, chunk and check, using pictures and simple language to improve how you communicate and check understanding with others. After each section you can complete an action plan of how you intend to use the techniques in your practice. You can use this plan as evidence of your learning in your appraisal or professional portfolio.
This site provides access to  resources, evidence, tools, good practice and training techniques
Health Literacy toolkit

Last updated: November 9, 2021