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Northern Devon Healthcare NHS Trust > Have your say > Useful links

Useful links

If you are interested in finding out more about NHS guidance and policy in relation to patient and public involvement these documents may be helpful to you.

  • NHS Constitution – set out rights and pledges to patients and staff
  • DOH Real Involvement
  • NHS Act 2006
  • DOH Making experiences Count
  • Putting People at the Heart of Care, DoH 2009
  • DOH A Guide to patient and public involvement in urgent care
  • Building Capacity and capability to involve: A recent report from the patient and Public (PPI) learning and Development Project to NHS South West, 2007
  • DoH Changing for the better: Guidance when undertaking major changes to NHS services May 2008
  • Help build a better health and social care service: Local Involvement Networks (LINks) explained
  • Local Involvement Networks (LINKs)
  • Devon LINK
  • High Quality Care for All – NHS Next Stage Review Final Report, DoH
  • High Quality Care for all our journey so far
  • World Class Commissioning, DOH December 2007
  • World Class Commissioning Competencies
  • The Trust’s  Raising Concerns and Complaints Policy
  • The Trust’s Information Centre Operational Policy
  • The Trust’s Volunteer Policy
  • The Trust’s “Tell us what you think”  patient feedback forms policy
  • PALS core standards  DoH
  • Listening, responding, improving – a guide to better customer care DOH

Last updated: December 6, 2017

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Northern Devon Healthcare NHS Trust
North Devon District Hospital
Raleigh Park
Barnstaple
Devon
EX31 4JB

Tel No: 01271 322577
Fax No: 01271 311541
Minicom: 01271 322746
ndht.contactus@nhs.net

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