Psychological Support

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The outbreak of COVID-19 is an unprecedented situation and it is normal given the current situation to feel worried, stressed and anxious. Positive self-care at this time is important for NHS staff in order to sustain positive mental wellbeing as well as your physical wellbeing. It’s also important to be gentle on yourself. Some days you might be feeling scared and that you don’t live up to the image of the “NHS hero”. These feelings of stress and anxiety are by no means a reflection that you cannot do your job or that you are weak. It’s OK not to be OK.


NEW: Devon Wellbeing Hub

Devon Wellbeing Hub is one of 40 NHS mental health and wellbeing hubs that are being set up across the country, funded by NHS England, in response to the impact COVID-19 has had on our workforce.

The Hub provides free, confidential support for individuals and teams in health, social care and the Police, throughout Devon who are struggling with any element of their wellbeing.

The Hub is an additional free resource, where anyone concerned about their wellbeing can come, unpick their needs and be supported to get to the right services quickly.

The Hub can be contacted between 9am – 4.30pm Monday to Friday on 0300 303 5455 or via email at

For more information, visit

NEW: Nurse Lifeline

Whether you are a nurse, midwife or healthcare support worker; newly qualified or experienced, student, associate, military, retired, or a family member or friend of someone in the profession, if you want to chat, our volunteer team will be here to listen.

  • Available Monday- Friday 7pm- 11pm
  • Free, confidential, UK-wide and peer-led
  • Chat with another nurse or midwife who gets it

Call 0808 801 0455 or visit for more information

Counselling / Support

Staff Health & Wellbeing Support COVID-19 HERE FOR YOU

Counselling / SupportThere is a variety of support available to all staff during this challenging time. Support available includes our Employee Assistance Provision (EAP), Employee Counselling via Occupational Health, Chaplaincy support, Mental Health First Aiders, Talkworks and the national NHS helpline. A summary of this support, including contact details for each service can be found in this document – further detailed information on each service is also available further down this page.


Employee Assistance Provision (EAP)

Employee Assistance Provision (EAP)Our Employee Assistance Provision (EAP) is available 24/7 365 days a year and provides advice and support for a wide range of topics such as: Stress | Family Difficulties | Relationships | Health | Finances | Bereavement | Anxiety | Depression|Workplace Issues | Trauma

Employee Assistance Programme (EAP) Poster


PRIORITY NHS Trust wellbeing support for NHS and social care staff in Devon

PRIORITY NHS Trust wellbeing support for NHS and social care staff in Devon

Devon Partnership Trust (DPT) are offering priority access to their wellbeing service to NHS staff and social care staff in Devon who may be struggling due to the impact of coronavirus (COVID-19). They are also offering a Workplace Support Service, providing group support to teams, particularly after a traumatic event.


Chaplaincy support during COVID-19

chaplaincy supportA daily drop in for staff is available in the Chapel and Chapel Gardens at NDDH, Monday – Friday, 12-2pm. A quiet place to be plus a listening ear if needed. You do not need to be religious to make use of this service.



Mood Booster Bite Size Book

How to feel better through stormy times



Mental health First Aiders at NDDH

Mental health First Aiders at NDDHA Mental Health First Aider is a point of contact and reassurance for a person who may be experiencing a mental health issue or emotional distress. They listen non-judgmentally and hold supportive conversations and signpost people to professional help.



National NHS Helpline

National NHS HelplineA mental health hotline has been launched to support NHS Staff as they help people deal with COVID-19. The phone line is open between 7am and 11pm every day, while the text service is available 24/7. Call 0300 131 7000 or Text FRONTLINE to 85258




Our Frontline

Our Frontline is a partnership between Shout, Samaritans, Mind, Hospice UK and The Royal Foundation of the Duke and Duchess of Cambridge and is here to provide 24/7 emotional support, by call or text with trained volunteers, or online resources, to all the workers who have been on the frontline throughout the COVID-19 pandemic.

Find out more here


Samaritans for health and social care workers and volunteers

Samaritans have launched a new, confidential support lines for health and social care workers and volunteers based in England and Wales

The support lines are run by Samaritans and all calls are answered by trained Samaritans volunteers, who provide confidential, non-judgmental support.

The confidential support line is open 7am to 11pm, 7 days a week. You can call for free on the number below:

0800 069 6222

for more information, click here front line staff in the NHS and care services manage your own mental health and wellbeing, whilst looking after others during the Covid-19 crisis. We have drawn together the best advice and tips from our large panel of international experts to guide you and your team. Created on behalf of Health Education England in partnership with NHS England-Improvement. Supported by Skills For Care, this Hub is for everyone on the front line health and care services.

Every Mind MattersPublic Health England’s Every Mind Matters platform has launched new advice, focussed on looking after people’s mental wellbeing during the coronavirus (COVID-19) pandemic. The range of new resources, designed specifically to help manage our mental wellbeing during coronavirus, include a tailored COVID-19 Mind Plan, COVID-19 specific content for individuals and their loved ones, and support for specific mental wellbeing issues such as anxiety, stress, low mood and trouble sleeping. The NHS-endorsed content has been developed in partnership with clinicians, academics and leading mental health charities and social enterprises including Mind, Mental Health Foundation, Samaritans, Rethink, Mental Health First Aid England, and offers authoritative, evidence-based and practical support to the general public, as well as people with specific mental health concerns.


Coronavirus (COVID-19) is affecting all our lives. Things are changing fast,
and many of us are worrying about what it all means for ourselves and for our loved ones.Those of us already living with mental health problems are facing extra challenges too. Here you’ll find reliable information and tips to help you cope during this time.


Blogs, advice and tips for helping your relationships stay healthy during this pandemic.

Mindset Thriving During Isolation Module

A step-by-step guide to your personal ‘thriving during isolation’ strategy.Thriving During Isolation module

The Thriving During Isolation module is a free resource that Coaching Culture have made available as part of their Mindset Digital Self Coaching modules, throughout this period of isolation. It starts with a self-assessment to raise your awareness of your wellbeing during isolation, this creates your own personalised profile outcome. It then allows you to work through some simple but effective self-coaching exercises to help with your thoughts, your mindset and your behaviours during isolation.

More information can be found here

COVID-19: Psychological First Aid – Online CourseCOVID-19: Psychological First Aid - Online Course

The department of health and social care has released an online psychological first aid training course which has been developed by Public Health England, NHS England and NHS Improvement (NHSE/I) and HEE.  This is a free course which takes around 3 hours to complete and is available to all NHS staff and volunteers.

This Psychological First Aid course is tailored to the specific challenges of COVID-19 and informs staff and volunteers how to provide support to others following a traumatic experience and recognise people at risk of distress.

This course in not intended to replace our Mental Health First Aider 2 day training or our existing network of Mental Health First Aiders.  It is an additional online resource to strengthen our resilience and increase support for colleagues in the workplace.

Click this link for more information on how to enrol.

Your mind plan

Part of Public Health England’s ‘One you’ campaign, every mind matters provides expert advice and practical tips to help you look after your mental health and wellbeing.

Answer 5 quick questions in their interactive quiz to get your free mind plan, with tips to help you deal with stress and anxiety, improve your sleep, boost your mood and help you feel more in control.

Click here to take the quiz and get your free personalised mind plan.



Self-care tips

self care tipsSome helpful tips on how to look after yourself during this unprecedented time.




How Will I Cope? A guide for staff working during ongoing critical events
How will I cope

This guide has been written to help you understand some of the reactions that you, your colleagues and teams may experience during the prolonged, ongoing situation of COVID- 19.


Self-care during COVID-19
Self-care during COVID-19

Self-care information from the Intensive Care Society



5 ways to wellbeing during the coronavirus pandemic

It’s really important that during these challenging times that we look after our own wellbeing, and the wellbeing of those around us. There is good evidence that a range of simple actions are strongly linked to people feeling happier and more satisfied with their lives. The ‘5 ways to wellbeing’ are about taking action and making conscious and deliberate choices to look after our wellbeing.

You can also use this workbook to support you to explore each of the areas in more depth and understand what they mean to you personally.

How to stay calm in a global pandemic

A helpful e-book with lots of useful, thought-provoking graphics, written by Dr Emma Hepburn, a clinical psychologist, with expertise in neuropsychology, who has over 15 years’ experience of working with and treating mental health difficulties in both the public and private sector.


Wellbeing apps

Digital Mental Health Support During COVID-19

Digital Mental Health Support During COVID-19A number of apps such as Headspace and Unmind have been made available for free for NHS staff. Details on how to access these can be found in this document.




Cognitive Behavioural Therapy Workbooks

Self-help workbooks

Cognitive Behavioural Therapy Workbooks

A range of self-help cognitive behavioural therapy workbooks are available covering areas such as Stress, Anxiety, Bereavement, Sleeping Problems and Post Traumatic Stress.




Bereavement in the Workplace – Staff Guide

Bereavement in the Workplace - Staff GuideBereavement is a devastating experience for anyone to go through and may trigger a range of emotions for you including, guilt, anger, sadness and loss. You may feel a loss of confidence or a feeling of failure. It is important to find ways to look after your well-being at this difficult time. This document provides some information on how to look after yourself following a bereavement. A managers guide on how to support staff following a bereavement can be found further down this page under ‘Manager resources’.

Coronavirus: dealing with bereavement and grief

Coronavirus: dealing with bereavement and griefA link to the Cruse Bereavement Care website, containing a wealth of information and resources to share how bereavement and grief may be affected by this pandemic. It covers some of the different situations and emotions bereaved people may have to deal with.​The Good Grief Trust

The Good Grief Trust exists to help all those suffering grief in the UK. They aim to find the bereaved, acknowledge their grief and provide reassurance, a virtual hand of friendship and ongoing support.


Domestic Abuse

Domestic Abuse

Enforced isolation from friends, family and colleagues may cause an increase in domestic abuse. For help visit: or call the National Domestic Abuse Helpline: 0808 2000247


Safety planning guide, victims and survivors, COVID-19

Additional sources of support:

Manager Resources

Managers guide to supporting staff during COVID-19

Manager ResourcesSome helpful tips on how to support your staff during COVID-19, including ways to keep in touch with those working remotely, and check in and out prompts.




Bereavement in the Workplace – Managers Guide

Bereavement in the Workplace - Managers GuideStaff working in a healthcare environment may be faced with the death of someone they know, either a patient, colleague, or loved one. Managers are an important source of support for their team members as they encounter distress during difficult times. This guide provides some information on ways in which managers can support someone grieving in the workplace.



Understanding different bereavement practices and how our colleagues may experience grief

This document aims to encourage and support line managers to be compassionate leaders who consider the different ways in which our colleagues may experience a bereavement, and what practices different religions and cultures may follow.



Our NHS People: Understanding different bereavement practices and how we may experience grief


Additional resources

Time to Talk Day – 4 February 2021

This years’ Time to Talk day might look a little different, but at times like this open conversations about mental health are more important than ever.

This year’s focus is on the power of small, because however you have a conversation about mental health – whether it’s a quick text to a friend, a virtual coffee morning with colleagues, or a socially distanced walk and talk with someone close to you – it has the power to make a big difference.

Below you will find a range of helpful resources to use this Time to Talk day, alongside a link to the Time to Change website, where you will find further information and support.

Time to Talk Day poster

Time to Talk Day talking tips poster

Time to Talk Day virtual meeting background

Time to Talk Day email banner

Time to Talk Day Sussed card game – online version

Time to Talk Day Sussed card game – print version



NHS Volunteer Responders

NHS Volunteer RespondersDo you need some help while self-isolating? If you, or someone you know, needs a hand with collecting shopping or prescriptions, or just wants someone to talk to, our NHS Volunteer Responders are here to help.



Are you concerned about someone who is isolating at home?
Are you concerned about someone who is isolating at home?




Coping calendar
Coping calendar


Coping with stress
Coping with stress




Helping children cope with stress
Helping children cope with stress




Living with worry and anxiety amidst global uncertainty
Living with worry and anxiety amidst global uncertainty




Coping skills - Anxiety
Coping skills – Anxiety




Deep breathing
Deep breathing




Nutrition and immunity
Nutrition and immunity




Healthy meals with limited ingredients
Healthy meals with limited ingredients




FACE COVID - a set of practical steps
FACE COVID – a set of practical steps




Survivors Alliance North Devon
Survivors Alliance North Devon





Last updated: April 28, 2022