Who we are

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Northern Devon Healthcare NHS Trust (NDHT) provides integrated acute and community health and care services across northern Devon together with a range of specialist community services across Devon and Cornwall.

We have 3392 staff delivering services across a wide geographical and physical location, including in people’s homes, clinics, our five community hospitals and our acute district general hospital – North Devon District Hospital (NDDH).

NDDH is the most remote acute hospital in mainland England, at over 1.5 hour’s drive away from its nearest neighbouring acute hospital. Our 300-bed district general hospital in Barnstaple provides 24/7 emergency and urgent acute hospital services to the population, with an emergency department, intensive care unit, women’s and children’s services, full diagnostics and outpatient services.

In 2019/20 staff at North Devon District Hospital treated 30,251 inpatients, 21,978 day cases, 312,679 outpatients and delivered 1,344 babies. They also saw 47,408 people in our emergency department and 12,155 in our minor injuries units.

In any 24 hours our health and social care community teams visit around 500 patients in their own homes to help them rehabilitate after illness or injury. At any one time, they are overseeing around 6,000 people’s care.

Our domiciliary care service, Devon Cares, is a partnership of high quality local care agencies who provide social care to people in their own homes.

Our specialist community services include adult and paediatric sexual assault referral centres in Devon and Cornwall, as well as sexual health services, dental and bladder and bowel services across Devon.

NDHT has achieved one of the highest scores in the country in the most recent national NHS Staff Survey (2019).

Highlights of 2019/20:

  • The CQC published an inspection report in September 2019 following an inspection in X. The report recognised the significant positive changes made since the CQC’s last inspection in 2017.
  • In our most recent staff survey, NDHT was the second highest scoring acute and community trust in the UK for morale and for team working and scored above average in all of the themes of the survey.
  • A new group of volunteers started at NDDH to support dying patients and their loved ones. The new volunteer end of life companions are specially trained by Trust staff to offer emotional support and comfort for patients who are dying, and for their families and carers.
  • Debbie White, a community rehabilitation nurse in Barnstaple, was awarded the title of Queen’s Nurse. The title is awarded to community nurses who have demonstrated a high level of commitment to patient care and nursing practice.
  • Our 2018/19 cohort of Project SEARCH students graduated and 100% of these students have since progressed on to employment.
  • Our patients (through the Friends and Family Test) regularly report an average of over 97.41% satisfaction with our services.

Our staff do inspiring things every day – find out more in the news section.

More information about the Trust Board can be found here.

Specialist community services

The Trust is the main provider of specialist community healthcare services across North, East, Mid and South Devon, including podiatry, dentistry and sexual health.

We also run Sexual Assault Referral Centres (SARC) across Devon, Cornwall and the Isles of Scilly. We also provide adult and paediatric bladder and bowel care services in these areas.

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Last updated: December 14, 2020