Who we are

who-we-are2We employ over 3,200 people across our acute, community and specialist services.

NDHT has achieved one of the highest scores in the country in this year’s (2019) national NHS Staff Survey.

The Trust scored highly for staff recommending NDHT as a place to work or receive treatment, for their motivation at work, and for feeling able to contribute towards improvements at work.

NDHT was one of the highest scorers nationally for overall staff engagement, with 7.3 out of 10. The national average was 7.0 and the highest score was 7.4.

Highlights from the survey results include:

  • NDHT being the top trust in the South West for staff motivation, staff satisfaction with the quality of work and care they are able to deliver, and staff feeling able to contribute to improvements
  • Big improvements to scores relating to staff feeling that care of patients/service users is the organisation’s top priority and patient feedback is being used to make decisions about service delivery
  • NDHT scoring significantly better than the national average for equality, diversity and inclusion
  • NDHT scoring significantly better than the national average for line manager support
  • NDHT being the top trust in the South West for staff reporting any errors, near misses and incidents they have witnessed and staff feeling confident in reporting unsafe clinical practice
  • High scores for staff being involved in deciding on changes that affect their area of work

Highlights of 2018/19:

  • We appointed the first hospital based Admiral Nurse – dementia clinical nurse specialist in Devon as part of the Trust’s drive to improve dementia care.
  • The first wave of Nursing Associate recruits completed their training in January 2019. Devon is one of 11 first-wave Nursing Associate pilot sites and the only Sustainability and Transformation Partnership (STP)-wide site selected and funded by Health Education England (HEE). Nursing Associates are part of the frontline clinical workforce and help to bridge the gap between healthcare assistants and registered nurses.
  • The Lundy Ward team were crowned the overall winners of the Enhancing Patient Dignity Award at the Nursing Times Awards for their work to create an adaptable and enhanced side room called ‘The Snug’.
  • Our Trust charity, Over and Above, has raised just over £800k of the £1.5m target for the Cancer and Wellbeing Centre appeal and we hope to start building the centre during the financial year 2019/2020.The space will support people and their loved ones with a cancer diagnosis and other illnesses, as well as providing overnight accommodation for relatives of very poorly patients to use.
  • Our patients (through the Friends and Family Test) regularly report an average of over 96% satisfaction with our services.

Our staff do inspiring things every day – find out more in the news section.

Last updated: September 9, 2019