MY CARE Northern Devon

The MY CARE Northern Devon Programme will implement a new Electronic Patient Record across our acute and community teams on 9 July 2022.

MY CARE Northern Devon will connect people and information, so no matter where care is provided – in hospital, community clinics or at home – our clinical teams will have the information they need at their fingertips to provide you with the best care possible.

By supporting patients to be seen in the most suitable place and reducing unnecessary hospital visits or extended stays, the clinically-led transformation programme aims to improve the experience for patients, staff and carers.

Epic is a proven technology already in use in thousands of hospitals globally including the Royal Devon and Exeter NHS Foundation Trust (RD&E).

Rolling out the Epic electronic health record across Northern Devon is an important part of the continued partnership and proposed integration of NDHT and the RD&E.  It will support  us  to continue to develop the way we deliver care to our patients: helping to mitigate the rurality of Northern Devon, making the best use of our shared workforce, and enabling virtual clinical input.

Our new Electronic Patient Record will:

  • Give patients more control of their own care.
  • Store patient records in one place that can be updated immediately and accessed by staff in seconds.
  • Removes paper records and duplicate forms.
  • Help reduce hospital visits and extended stays.
  • Give patients easy and secure access to parts of their medical record.


My Chart – The Patient Portal… coming soon!

Implementing Epic means that we will have a new Patient Portal – My Chart.

My Chart will give you easy and secure access to parts of your medical record (starting from the day you gain access) and more control of your health and wellbeing.

The portal can be accessed via a website or mobile phone/tablet app.

My Chart will give patients greater control over their healthcare by providing them with online access to particular aspects of their health record, including;

  • View upcoming appointments.
  • View some test results.
  • View NDHT prescribed medications.
  • View allergies and medical history.
  • View and complete relevant questionnaires, particularly before outpatient consultations.
  • Update your medical information
  • Access the Maternity Centre.

My Chart is an exciting new system being introduced at the NDHT. We will continue to work on improvements to the existing information and make further developments, based on patient experience and improved technology.

Last updated: January 27, 2022