The work of One Northern Devon, a partnership of NHS organisations, emergency services and voluntary groups, has been included as an example of good practice in a series of briefings by the national Community Network.
Run jointly by NHS Providers and NHS Confederation, the Community Network has published a series of case studies focused on how more joined up care has been delivered, and three briefings looking at the ways partners have resolved common operational challenges that so often prevent joined up working.
One of the projects undertaken by One Northern Devon, The Flow Project, has been highlighted. The Flow Project sought to ensure that patients and service users were able to get the non-medical support they needed by empowering frontline professionals – from whichever public service – to problem solve with the person, even when this fell outside of traditional organisational boundaries. It arose in response to feedback that patients felt professionals did not take the time to understand the full range of challenges they were experiencing, in addition to their medical condition.
Andrew Ridley, chair of the Community Network and chief executive of Central London Community Healthcare NHS Trust, said: “This series of publications by the Community Network highlights the successes of local organisations working collaboratively to help promote better health outcomes for patients and to meet the needs of local populations. It shares ideas and approaches that may help others in strengthening local services.
“While the interviews took place before COVID-19, it is now more important than ever to ensure that the health system meets the needs of its local people – to help keep them safe, particularly while the NHS recovers from the challenge of the first peak of the virus, and considers how services in the future will be delivered.”
John Womersley, Chair of One Northern Devon, said: “We are delighted that the work of One Northern Devon has been highlighted nationally as an example of good practice. Through working as One Northern Devon, we’ve been able to show how working collaboratively to address common challenges and issues has huge benefits for our local communities.”
This project is a collaboration between NHS Providers, the NHS Confederation, the National Association of Primary Care, the Association of Directors of Adult Social Services and Association of Ambulance Chief Executives. It has been funded by NHS England and NHS Improvement.
One Northern Devon is a partnership made of a wide variety of public services, including Northern Devon Healthcare NHS Trust, Devon Partnership NHS Trust, Devon Clinical Commissioning Group, the district councils of North Devon and Torridge, Devon County Council, the police, fire and ambulance services, Petroc College, voluntary groups TTVS and NDVS, Natural Devon and North Devon Homes.
You can read the briefing featuring One Northern Devon at this link.