Northern Devon Healthcare NHS Trust (NDHT) has achieved excellent results across the board in this year’s national NHS Staff Survey.
All NHS organisations take part in the NHS Staff Survey, which is the largest annual workforce survey in the world. Staff are asked to anonymously share their views about their workplace and job satisfaction. It is an important indicator of how staff feel about working for their particular NHS trust.
When comparing NDHT’s results with the 48 other trusts in the country that provide hospital and community services, the Trust achieved some of the best scores.
Key findings from the survey
- NDHT ranks first in the country for support from immediate managers compared to other similar trusts
- NDHT ranks second of all trusts in the country for morale
- NDHT ranks second in the country for team working and third for staff satisfaction with quality of care compared to other similar trusts
- NDHT scores above average in all areas of the survey, including for supporting staff health and wellbeing, having a strong safety culture, and creating a safe working environment free from bullying, harassment and violence
- For the second year running, even more staff feel patient care is the Trust’s top priority, and more so than at other trusts
- NDHT scored very highly for overall staff engagement (7.4 out of 10). This is an improvement on the Trust’s score last year and not far off the top score (7.6).
- NDHT’s scores across the survey have significantly improved this year, with no scores significantly declining
Suzanne Tracey, chief executive of NDHT, said: “I’m really pleased with this year’s results. It’s great to see that staff feel we have listened to them and made the improvements they wanted to see, and this is reflected in our scores.
“I’d like to highlight that some of our top scoring areas reflect our work to create a supportive working environment and culture. We know that we deliver our best care for patients when we work together as a team.”
The NHS Staff Survey also helps organisations understand what staff think could be improved in their working lives.
Hannah Foster, director of people at NDHT, said: “These are fantastic results and we are extremely proud of the work our staff do. NDHT is a great place for staff to work and we will continue to look for ways to improve our employee experience. By looking at some key areas of development we believe we can improve even further by the time of the next survey.”