New Bideford community maternity hub wants to hear from you

Northern Devon Healthcare NHS Trust (NDHT) is launching a new community maternity hub in Bideford next month and is asking local mums and mums-to-be for their help with the finishing touches.

The community hub will provide women with a local centre where they can access different aspects of their maternity care, including antenatal care and education and postnatal care.

The Bideford hub is the first of a series of hubs that will launch across northern Devon. NDHT’s community hubs will offer women professional, personalised and kind maternity services, with a small team of midwives providing continuity of care throughout the pregnancy, birth and postnatally. This is in line with the national Better Births vision for improving maternity services.

maternity staff

Joanne Hayward, head of midwifery at the Trust, said: “We’re so excited for the opening of our first community hub next month. The hub will ensure women have easy and convenient access to information so they can make decisions about their care. They’ll be able to access support that is centred around their individual needs and circumstances.

“We want to ensure the hub is a welcoming environment for everyone. If you are a local mum or mum-to-be, we’d love to hear from you about what you think would make the hub comfortable and welcoming.”

If you have any ideas for the new community hub, please contact Joanne Hayward, head of midwifery, at

The development and launch of community hubs is part of a wide-ranging improvement plan for the maternity department, which NDHT has been implementing since 2017 following a review from the Royal College of Obstetricians and Gynaecologists (RCOG) and an inspection from the Care Quality Commission (CQC), both in that year. All maternity departments receive regular reviews from RCOG and the CQC.

In addition to the development of community hubs, there is now enhanced senior clinical leadership in midwifery and obstetrics, an increased number of consultant obstetricians, and improved incident investigation processes. This has been supported with strategies to create better team working and an improved culture, which supports delivery of a safer service.

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Last updated: January 21, 2020