Trust invites staff and public to celebrate fantastic year at AGM

Staff and members of the public are invited to come along to Northern Devon Healthcare NHS Trust’s annual general meeting (AGM) to celebrate what has been a really successful year for the Trust.

The meeting will be held on Tuesday 5 September at 5pm in the Chichester Boardroom at North Devon District Hospital.

Some highlights of the past year include high performance against national targets, including being one of the best performing trusts in the country against the target for seeing patients who need emergency care within four hours.

Other highlights include fantastic results in the staff survey, with feedback from staff rating the Trust the best in the South West and in the top 10% of providers in England for staff satisfaction. Staff have made a huge impact with their innovative ideas, such as the mytherappy website developed by the neuro and stroke team. This online database of tried and tested apps helps patients, their carers and clinicians across the world find apps that can help people who have had a stroke or brain injury with their recovery.

The Trust has also been further developing its integrated health and social care teams who provide care to people in their own homes. In July 2016, the Trust launched Devon Cares, working in partnership with local care agencies to provide social care for people in their own homes across northern and mid Devon. Since launching, the number of people waiting to have their care needs met in these areas is at a historic low.

Roger French, chairman of the Trust, said: “We are extremely proud of our staff, who go the extra mile every day to make sure we offer the best possible care to our patients and are always looking at how we can improve patients’ experience of our care.

“It is really important that we take the time to stop and reflect on all of the amazing things they have been doing, and I am looking forward to sharing their successes at the AGM.”

The Trust has also invested in a number of large projects over the past year, including a £4 million project to save on energy costs and reduce carbon across the Trust’s sites. A new electronic health record has also been launched, starting the journey towards an end to paper notes, referrals and forms.

Thanks to the incredible support from local people and organisations, the Over and Above charity appeal to raise £250,000 for the Special Care Baby Unit was a great success. Patients are now benefitting from new equipment, such as iPads that allow mothers who are not well enough to visit their baby to see and hear their baby via video link from their bed.

Roger added: “We are hugely grateful to our patients and the public, who have shown a great deal of support for our services over the past year, whether that’s by taking the time to say thank you or tell us where we could improve things, or by helping us to raise funds for extra equipment.”

The meeting will also be a chance to review the annual report and accounts, and the quality account for 2016/17. Both documents are available on the Trust’s website. Printed copies will be available at the AGM and are available now in the main entrance of North Devon District Hospital in the information centre.

To submit a question in advance of the meeting, please find more information at, or contact 01271 311830.

Posted in News.

Last updated: March 6, 2018