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Annual Report 2016 – 2017
Home > Accident & Emergency

Accident & Emergency

broken-boneAbout Us

A full Accident and Emergency service is offered at the North Devon District Hospital, 24 hours a day, 7 days a week.  The service is for the treatment of people who are experiencing a severe illness or injury.

For Accident and Emergency services in the Exeter area please click here

Generally, you should visit A&E or call 999 for an ambulance to take you to A&E for emergencies such as:

  • Unconscious/unresponsive.
  • Heavy bleeding.
  • Suspected broken/fractured bones.
  • Deep wound such as a stab wound.
  • Suspected heart attack.
  • Difficulty in breathing, e.g. asthma attack.
  • Chest Pains.
  • Head Injury.

What happens in Accident and Emergency?

When you arrive at the Accident and Emergency department you will be booked in by a receptionist and your details passed to the Triage Nurse.  The Triage nurse will assess your condition and you will be given a priority category.  There are five categories as defined by the national triage scale ranging from 1 (most urgent) to 5 (least urgent).  It may be possible to treat you in triage but you will normally need to see a Doctor or Nurse Practitioner.

There is an operational standard in place for A&E services, where 98% of people attending A&E should be seen, diagnosed and treated within 4 hours of arrival, to help ensure that the care is timely.  The Trust meets and normally exceeds this target.

National Triage Scale

We aim to see all patients within their target time, but if the department is very busy or there are a high number of seriously ill or injured patients

a&e

Contact us

The department can be contacted by telephoning 01271 322 577 and asking for the Accident and Emergency department.

Non-Emergency situations and Minor Injury Units

In addition to Accident and Emergency departments there are a range of services available across Devon for the treatment of less critical illnesses or injuries.

bad-sprainMinor Injury Units

Minor Injuries Units (MIUs) provide treatment for less serious injuries, such as sprains, cuts and grazes.  If your injury is not serious, it’s usually better for you to go to a MIU if there is one in your local area.

Information on the MIU run by Northern Devon Healthcare NHS Trust can be found here.

NHS Direct and Devon Doctors

health-worrySome minor injuries and aliments can be treated at home.  If you are unsure whether to seek medical advice, please call:

  • NHS Direct – 0845 4647
  • Devon Doctors – 0845 671 0270

Spinal Cord Injury Care Pathway pack

All pdf

Spinal Cord Injury Pathway

Spinal Cord Injury Pathway form

Multi-professional care plan

Multi-professional care plan appendices

Peninsula Trauma Network Spinal Injury Standards