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Vision, Value & Strategic Objectives

Vision

The Trust’s vision is:

We will deliver local integrated health and social care to support people to live as healthily and independently as possible, recognising the differing needs of our local communities across Devon.

The Four Cornerstones

The four cornerstones are those driving principles which underpinned the turnaround of the Trust. They have been re-assessed and felt to be just as relevant as the Trust looks forward into a challenging future. They are:

  • Securing safe, sustainable, hospital services
  • Integration of health and social care
  • Improving local access to services
  • Building on strong governance

Our Values

Our vision is in line with the principles of the NHS Constitution and is underpinned by five values that characterise the way the organisation operates at every level. They were developed following a series of listening events with staff in 2010 and are:

Value This means…
Integrity We will act with honesty and openness.
Diversity We will treat others fairly and equally and value difference.
Compassion We will demonstrate a caring attitude.
Support We will listen and support others and make time to do so.
Excellence We will strive for excellence in all that we do.

These values were tested in 2011 and found still to be relevant to the organisation’s goals and culture.

Strategic Objectives

  • We will be recognised for delivering care of the highest quality, measured in terms of clinical effectiveness, patient safety and the patient experience.
  • We will ensure access to a sustainable range of services that are delivered locally through established partnerships and clinical networks with other organisations
  • We will maximise the benefits derived from an integrated model of health and social care that provides the right care at the right time in the right place at the level of the individual.
  • We will recruit and develop a flexible and multi-skilled workforce fully engaged in turning the vision into a reality.
  • We will efficiently and effectively run our services; generating surpluses to reinvest for our local community and underpinning all we do with systems and processes which deliver safe, high quality services
  • We will be a local provider of choice; trusted by the public and commissioners to meet their needs

Service Development Programmes

The service development programmes that we feel will address these issues, and assist in the delivery of the Strategy are:

  • Minimising the impact of emergency demand – admission avoidance and a rapid assessment at the front door;
  • Maximising the capability, efficiency and capacity of the acute hospital – the streamlining of patient pathways and minimising length of stay to enhance the patient experience, as well as securing the future of essential services;
  • Transforming community services – Enhancing  the role of Community hospital – to become the hub of the local healthcare delivery system.
These programmes cover the major service developments planned for the next five years.  There are a number of ways to group these developments, but the three selected is felt to be the most appropriate.  It is important to point out, however, that individual developments could well have an impact on more than one programme.  The grouping is simply to assist with programme governance arrangements.
This is shown diagrammatically below in Figure 2.

Supporting Strategies

Our Ambitions (Service Strategy 2008-2013)

Estates Strategy

Acute Services Review

Sustainability Strategy

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