This is the second Quality Account produced by the Northern Devon Healthcare NHS Trust, and we welcome the opportunity to reflect on and share with you the progress we made in improving the care provided to our patients last year. The Trust is firmly committed to improving patient care, patient experience and clinical outcomes, and sees the Quality Account as one of the ways to help us achieve this goal.
The Quality Account is split into three sections. Part one introduces the Trust and explains changes since last year. Part two sets out priorities for 2011/12 and the reasons why our staff and stakeholders felt there were areas that needed improvement. Part three looks back at our progress against last year’s Quality Account’s priorities.
We want our Quality Account to be a dialogue between Northern Devon Healthcare NHS Trust and our patients, members of the public and other stakeholders.
Quality Account 2010-11 (PDF, 687 kb)
Windows users: You will need Adobe Acrobat to read this file, get it here
Mac users: You can view this file in Preview
To let us know what you think of the account, or to tell us what you think we should be prioritising, please contact us in one of the following ways:
By email
By post: Communications Department
Northern Devon Healthcare NHS Trust
North Devon District Hospital
Raleigh Park
Barnstaple
EX31 4JB
